We will provide this information again at the time of collecting your data.

One to One Estates is acting as “Data controller”.

We are the ‘controller’ of personal information we gather and use. When we say ‘we’ or ‘us’ in this Privacy Policy, we mean One to One Estates, 121 Junction Road, N19 5PX.

We have lawful reasons for collecting/storing and sharing your information with certain people.

Your information is volunteered by you to us during your application to rent a property and “perform a contract”.

Your information will or could be shared due to “legitimate interests” or “legal requirements”.

How we process your information:

–        Collection:  We collect information from you by email, telephone and in person at our office.

                     We may collect information from a third party that you offer as a referee.

                     We may use cookies to track your use of our website www.onetooneestates.co.uk

–        Storage:      We may store your information as hardcopies and digital copies in our office.

–        Sharing:       We may share some of your information with:

                               Your landlord,

                               Local council and utility companies


                               Tradesmen when you request a repair or a lawful repair/inspection is due e.g. gas safety  


                    If you have rent arrears we may share some information with:

                              Other tenants on your tenancy (if applicable)

                              Your guarantor (if applicable)

                              Debt collectors

We do not share your information with any other companies for any kind of marketing purposes and we will never contact you for marketing purposes.

–        Erase:   We will erase your information 6 years after the end of your tenancy.

Your rights of access.

You have the right to see what personal information we hold about you. You can also ask us to correct inaccuracies or ask for a copy of your personal information to be provided to you or someone else.

In the unlikely event of a security failure leading to the accidental or unlawful loss of, or access to your information it is our responsibility to report it to the Information Commissioner’s Office (ico.co.uk) who are the UK’s independent body set up to uphold information rights.  You should contact them if you feel we have misused your information.

Our ICO registration details:

Registration number: Z9200944

Date first registered: 20 September 2005